• Collecting and Using User Feedback

    User feedback is invaluable for improving your knowledge base. By understanding what users find helpful or confusing, you can continuously refine your content and structure. Why Feedback Matters User feedback…

  • Understanding Knowledge Base Analytics

    Analytics provide crucial insights into how users interact with your knowledge base. Understanding these metrics helps you make data-driven decisions to improve content and user experience. Key Metrics to Track…

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

Contact Support