Update Flock XR if your mobile device is showing an old version

Flock XR is updated regularly with new features, improvements and fixes.

Normally, your device will load the latest version automatically when you’re connected to the internet. Occasionally, a phone or tablet may continue using an older version of Flock XR that has been stored on the device.

If this happens, you can remove the stored website data and reload Flock XR.

Before you start

Make sure you save the project you have open in Flock XR to your device before deleting website data.

👉 See How to download and save your Flock XR project

You will also need an internet connection so that your device can download the latest version of Flock XR.

Try reloading Flock XR first

Before deleting any website data:

1. Make sure your device is connected to the internet.
2. Close Flock XR.
3. Open Flock XR again.
4. Reload or refresh the page if you’re using it in a browser.

If you’re still seeing an older version, you can clear the website data stored for Flock XR.

Clear Flock XR website data on Android

The exact options can vary depending on your browser and version of Android.

In Google Chrome:

1. Open Chrome.
2. Open the Chrome menu.
3. Open Settings.
4. Select Site settings.
5. Open the option for viewing data stored by websites.
6. Find flockxr.com.
7. Delete the stored data for Flock XR.
8. Return to Flock XR and load it again.

Your device will download the current version of Flock XR.

Clear Flock XR website data on iPhone or iPad

If you use Safari:

1. Open Settings on your iPhone or iPad.
2. Go to Apps then search for Safari.
3. Open Advanced.
4. Select Website Data.
5. Type flockxr.com then press enter.
6. Click Edit then the no entry icon to delete the website data for Flock XR.
7. Open Flock XR again while connected to the internet.

Your device will download the current version of Flock XR.

Depending on your version of iOS or iPadOS, the location or name of these settings may vary slightly.

If you installed Flock XR as an app

If you’ve added Flock XR to your Home Screen, close the installed Flock XR app before clearing its website data.

After clearing the data, reopen Flock XR while you’re connected to the internet so that the latest files can be downloaded.

Still seeing an old version?

If Flock XR still doesn’t appear to have updated:

• close and reopen your browser or Flock XR app
• restart your device
• check that you have a working internet connection